EQuality Manual
Please read the manuals which you can download below, take a look at our Frequently Asked Questions and if you still don't have the answer you were looking for, contact us.
Can I see a step-by-step install guide?
Certainly! Click here to see the install guide.
Can I install on more than one computer?
When you purchase from DMGAudio, you are buying a license that allows you to use the software on any computer that's yours. So, one license entitles you to install on any computer that you personally will be using.
The exception to this is site licensing - if you have a facility with multiple computers, used by several people, you'll need to purchase multiple licenses; in practice this works out as the fewer of the number of people and the number of computers. If you need to discuss site licensing, please get in touch using the Contact form.
The plugin isn't passing audio. It says "EXPIRED" on the UI.
Either you haven't installed a demo, or your demo has expired. When you request a demo, you'll be emailed demo licenses for mac and windows. Once the demo licenses are installed, the plugins will process audio. If in doubt, check the step-by-step install guide as above.
If your demo has expired and you didn't get a chance to properly audition, get in touch using the contact form, and we'll arrange a new demo period.
Do you provide a student discount?
Sure! Students can use this form to get an edu account for 50% price discounts. You'll need to tell us where you study and send us an image of your student ID.
I've forgotten my password and I can't log in! I need to download my licenses.
Click "Login" at the top, and then hit the "?" on the right. If you fill your email address into the form there, you'll be mailed a link that will allow you to reset your password and download your licenses.